Need help with Voxtly? We're here to help.
If you have questions, issues, or feedback, please email us:
We typically respond within 48 hours.
Make sure the YouTube video has captions available. Some videos may not provide transcripts.
Voxtly only works with public YouTube videos that have captions enabled.
If the video includes multiple caption languages, Voxtly will extract the available transcript provided by YouTube.
If something isn’t working correctly, please email us with:
The YouTube video URL
A short description of the issue
A screenshot if possible
Send it to support@voxtly.com
We love hearing from users. If you have ideas for new features or improvements, feel free to email us anytime.