Support
Need help with Voxtly? We're here to help.
Contact Support
If you have questions, issues, or feedback, please email us:
We typically respond within 48 hours.
Common Questions
The transcript isn't loading
Make sure the YouTube video has captions available. Some videos may not provide transcripts.
Private or members-only videos
Voxtly only works with public YouTube videos that have captions enabled.
Transcript language
If the video includes multiple caption languages, Voxtly will extract the available transcript provided by YouTube.
Report a Bug
If something isn’t working correctly, please email us with:
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The YouTube video URL
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A short description of the issue
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A screenshot if possible
Send it to [email protected]
Feedback & Feature Requests
We love hearing from users. If you have ideas for new features or improvements, feel free to email us anytime.